{"id":16217,"date":"2026-10-30T14:19:26","date_gmt":"2026-10-30T14:19:26","guid":{"rendered":"https:\/\/www.fs-elliott.com\/?p=16217"},"modified":"2026-10-30T14:28:47","modified_gmt":"2026-10-30T14:28:47","slug":"fs-elliotts-approach-to-customer-support-and-esg","status":"publish","type":"post","link":"https:\/\/www.fs-elliott.com\/ko\/videos\/fs-elliotts-approach-to-customer-support-and-esg\/","title":{"rendered":"FS-Elliott\u2019s Approach to Customer Support and ESG"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"16217\" class=\"elementor elementor-16217\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0d5d7c9 e-flex e-con-boxed e-con e-parent\" data-id=\"0d5d7c9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-368fdab e-con-full e-flex e-con e-child\" data-id=\"368fdab\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b160d05 elementor-widget elementor-widget-heading\" data-id=\"b160d05\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">FS-Elliott\u2019s Approach to Customer Support &amp; ESG<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-00c7ab3 e-flex e-con-boxed e-con e-parent\" data-id=\"00c7ab3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-baf6908 e-con-full blog-wrap e-flex e-con e-child\" data-id=\"baf6908\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5bc1333 elementor-widget elementor-widget-text-editor\" data-id=\"5bc1333\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div style=\"font-size: 16px; line-height: 1.5;\"><p data-pm-slice=\"1 1 []\">Reliable compressor operation depends on the equipment and the expertise behind its ongoing care. In this interview from Turbomachinery &amp; Pump Symposia (TPS) 2024, Albert Gomez, FS-Elliott\u2019s Vice President of Global Services, discusses the company\u2019s approach to customer support and environmental, social, and governance (ESG) initiatives.<\/p><p>Explore the role of genuine OEM parts, manufacturer-trained and certified service personnel, maintenance programs, and extended <a href=\"https:\/\/www.fs-elliott.com\/ko\/services\/warranty-information\/\">warranty options<\/a> in supporting customers throughout the equipment lifecycle. Albert also highlights the importance of adhering to industry standards and regulations.<\/p><p>Watch to learn more about FS-Elliott\u2019s capabilities, from engineering and manufacturing to <a href=\"https:\/\/www.fs-elliott.com\/ko\/services\/\">aftermarket service and support<\/a>.<br \/><br \/><\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5469f3c elementor-widget elementor-widget-html\" data-id=\"5469f3c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div style=\"position:relative;width:100%;padding-top:56.25%;\">\n  <iframe\n    src=\"https:\/\/players.brightcove.net\/10203567001\/otWpv6qiL_default\/index.html?videoId=6362395983112\"\n    title=\"FS-Elliott\u2019s Approach to Customer Support and ESG\"\n    style=\"position:absolute;top:0;left:0;width:100%;height:100%;border:0;\"\n    allow=\"autoplay; fullscreen; picture-in-picture\"\n    allowfullscreen>\n  <\/iframe>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-82795c8 elementor-widget elementor-widget-text-editor\" data-id=\"82795c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div style=\"font-size: 16px; line-height: 1.5;\"><p><em><br \/>Interview published by <a href=\"https:\/\/www.turbomachinerymag.com\/view\/driving-innovation-and-excellence-fs-elliott-s-approach-to-customer-support-and-esg\">Turbomachinery International<\/a> as part of its TPS 2024 coverage.<\/em><\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-27f140c e-flex e-con-boxed e-con e-parent\" data-id=\"27f140c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-76d6ad5 e-con-full e-flex e-con e-child\" data-id=\"76d6ad5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7fe31ef e-flex e-con-boxed e-con e-parent\" data-id=\"7fe31ef\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2b90771 elementor-widget elementor-widget-heading\" data-id=\"2b90771\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">RELATED ARTICLES<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2815837 elementor-widget elementor-widget-heading\" data-id=\"2815837\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Insights &amp; Resources<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t\n<hr class=\"e-819eefc-90c7e73 e-divider-base\" data-interaction-id=\"819eefc\"  data-e-type=\"widget\" data-id=\"819eefc\" \/>\n\t\t\t\t<div class=\"elementor-element elementor-element-943b4a7 custom-blog-cards elementor-grid-3 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-posts--thumbnail-top elementor-posts--show-avatar elementor-card-shadow-yes elementor-posts__hover-gradient elementor-widget elementor-widget-posts\" data-id=\"943b4a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;cards_columns&quot;:&quot;3&quot;,&quot;cards_columns_tablet&quot;:&quot;2&quot;,&quot;cards_columns_mobile&quot;:&quot;1&quot;,&quot;cards_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:35,&quot;sizes&quot;:[]},&quot;cards_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;cards_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.cards\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-cards elementor-grid\" role=\"list\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-6313 post type-post status-publish format-standard has-post-thumbnail hentry category-case-studies\" role=\"listitem\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.fs-elliott.com\/ko\/case-studies\/steel-manufacturer-achieves-40k-annual-savings-with-centrifugal-compressor-upgrade\/\" tabindex=\"-1\" ><div class=\"elementor-post__thumbnail\"><img decoding=\"async\" width=\"300\" height=\"125\" src=\"https:\/\/www.fs-elliott.com\/wp-content\/uploads\/2026\/10\/Untitled-960-x-400-px-300x125.png\" class=\"attachment-medium size-medium wp-image-6314\" alt=\"Industrial furnace processing equipment\" srcset=\"https:\/\/www.fs-elliott.com\/wp-content\/uploads\/2026\/10\/Untitled-960-x-400-px-300x125.png 300w, https:\/\/www.fs-elliott.com\/wp-content\/uploads\/2026\/10\/Untitled-960-x-400-px-768x320.png 768w, https:\/\/www.fs-elliott.com\/wp-content\/uploads\/2026\/10\/Untitled-960-x-400-px-18x8.png 18w, https:\/\/www.fs-elliott.com\/wp-content\/uploads\/2026\/10\/Untitled-960-x-400-px-24x10.png 24w, https:\/\/www.fs-elliott.com\/wp-content\/uploads\/2026\/10\/Untitled-960-x-400-px-36x15.png 36w, https:\/\/www.fs-elliott.com\/wp-content\/uploads\/2026\/10\/Untitled-960-x-400-px-48x20.png 48w, https:\/\/www.fs-elliott.com\/wp-content\/uploads\/2026\/10\/Untitled-960-x-400-px.png 960w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__badge\">Case Studies<\/div>\n\t\t\t\t<div class=\"elementor-post__avatar\">\n\t\t\t<img alt='Barbara Myers' src='https:\/\/secure.gravatar.com\/avatar\/b3b3ff64776e17b82b04ab87e1167f7bb460968a51cdd1b921ba007a0160074c?s=128&#038;d=mm&#038;r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/b3b3ff64776e17b82b04ab87e1167f7bb460968a51cdd1b921ba007a0160074c?s=256&#038;d=mm&#038;r=g 2x' class='avatar avatar-128 photo' height='128' width='128' \/>\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.fs-elliott.com\/ko\/case-studies\/steel-manufacturer-achieves-40k-annual-savings-with-centrifugal-compressor-upgrade\/\" >\n\t\t\t\tSteel Manufacturer Achieves $40K Annual Savings with Centrifugal Compressor Upgrade\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>In stainless steel production, uninterrupted uptime isn\u2019t just a target; it\u2019s critical. From powering automation and actuators to supporting cooling and descaling systems, compressed air plays a crucial role in ensuring every part of the mill operates at peak performance.<\/p>\n\t\t<\/div>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/www.fs-elliott.com\/ko\/case-studies\/steel-manufacturer-achieves-40k-annual-savings-with-centrifugal-compressor-upgrade\/\" aria-label=\"Read more about Steel Manufacturer Achieves $40K Annual Savings with Centrifugal Compressor Upgrade\" tabindex=\"-1\" >\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-5320 post type-post status-publish format-standard has-post-thumbnail hentry category-podcasts\" role=\"listitem\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.fs-elliott.com\/ko\/podcasts\/custom-aerodynamics-for-centrifugal-compressors\/\" tabindex=\"-1\" ><div class=\"elementor-post__thumbnail\"><img decoding=\"async\" width=\"300\" height=\"125\" src=\"https:\/\/www.fs-elliott.com\/wp-content\/uploads\/2026\/10\/BeyondCompressionBlog960-Episode4-300x125.png\" class=\"attachment-medium size-medium wp-image-5324\" alt=\"Beyond Compression Blog Episode 4\" srcset=\"https:\/\/www.fs-elliott.com\/wp-content\/uploads\/2026\/10\/BeyondCompressionBlog960-Episode4-300x125.png 300w, https:\/\/www.fs-elliott.com\/wp-content\/uploads\/2026\/10\/BeyondCompressionBlog960-Episode4-768x320.png 768w, https:\/\/www.fs-elliott.com\/wp-content\/uploads\/2026\/10\/BeyondCompressionBlog960-Episode4-18x8.png 18w, https:\/\/www.fs-elliott.com\/wp-content\/uploads\/2026\/10\/BeyondCompressionBlog960-Episode4-24x10.png 24w, https:\/\/www.fs-elliott.com\/wp-content\/uploads\/2026\/10\/BeyondCompressionBlog960-Episode4-36x15.png 36w, https:\/\/www.fs-elliott.com\/wp-content\/uploads\/2026\/10\/BeyondCompressionBlog960-Episode4-48x20.png 48w, https:\/\/www.fs-elliott.com\/wp-content\/uploads\/2026\/10\/BeyondCompressionBlog960-Episode4.png 960w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__badge\">Beyond Compression Podcast<\/div>\n\t\t\t\t<div class=\"elementor-post__avatar\">\n\t\t\t<img alt='Barbara Myers' src='https:\/\/secure.gravatar.com\/avatar\/b3b3ff64776e17b82b04ab87e1167f7bb460968a51cdd1b921ba007a0160074c?s=128&#038;d=mm&#038;r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/b3b3ff64776e17b82b04ab87e1167f7bb460968a51cdd1b921ba007a0160074c?s=256&#038;d=mm&#038;r=g 2x' class='avatar avatar-128 photo' height='128' width='128' \/>\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.fs-elliott.com\/ko\/podcasts\/custom-aerodynamics-for-centrifugal-compressors\/\" >\n\t\t\t\tCustom Aerodynamics for Centrifugal Compressors\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>A commonly overlooked factor behind compressor performance is the influence of on-site conditions and the impact they can have on compressor design, daily operation, and running costs. These factors can directly affect energy consumption, daily operations, and system efficiencies, which are critical metrics for facility operators.<\/p>\n\t\t<\/div>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/www.fs-elliott.com\/ko\/podcasts\/custom-aerodynamics-for-centrifugal-compressors\/\" aria-label=\"Read more about Custom Aerodynamics for Centrifugal Compressors\" tabindex=\"-1\" >\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-4557 post type-post status-publish format-standard has-post-thumbnail hentry category-podcasts\" role=\"listitem\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.fs-elliott.com\/ko\/podcasts\/how-to-specify-a-centrifugal-compressor-for-reliability-and-lower-lifecycle-costs\/\" tabindex=\"-1\" ><div class=\"elementor-post__thumbnail\"><img decoding=\"async\" width=\"300\" height=\"125\" src=\"https:\/\/www.fs-elliott.com\/wp-content\/uploads\/2026\/10\/BeyondCompressionBlog960-Episode8-300x125.png\" class=\"attachment-medium size-medium wp-image-5224\" alt=\"Beyond Compression Blog\" srcset=\"https:\/\/www.fs-elliott.com\/wp-content\/uploads\/2026\/10\/BeyondCompressionBlog960-Episode8-300x125.png 300w, https:\/\/www.fs-elliott.com\/wp-content\/uploads\/2026\/10\/BeyondCompressionBlog960-Episode8-768x320.png 768w, https:\/\/www.fs-elliott.com\/wp-content\/uploads\/2026\/10\/BeyondCompressionBlog960-Episode8-18x8.png 18w, https:\/\/www.fs-elliott.com\/wp-content\/uploads\/2026\/10\/BeyondCompressionBlog960-Episode8-24x10.png 24w, https:\/\/www.fs-elliott.com\/wp-content\/uploads\/2026\/10\/BeyondCompressionBlog960-Episode8-36x15.png 36w, https:\/\/www.fs-elliott.com\/wp-content\/uploads\/2026\/10\/BeyondCompressionBlog960-Episode8-48x20.png 48w, https:\/\/www.fs-elliott.com\/wp-content\/uploads\/2026\/10\/BeyondCompressionBlog960-Episode8.png 960w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__badge\">Beyond Compression Podcast<\/div>\n\t\t\t\t<div class=\"elementor-post__avatar\">\n\t\t\t<img alt='Barbara Myers' src='https:\/\/secure.gravatar.com\/avatar\/b3b3ff64776e17b82b04ab87e1167f7bb460968a51cdd1b921ba007a0160074c?s=128&#038;d=mm&#038;r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/b3b3ff64776e17b82b04ab87e1167f7bb460968a51cdd1b921ba007a0160074c?s=256&#038;d=mm&#038;r=g 2x' class='avatar avatar-128 photo' height='128' width='128' \/>\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.fs-elliott.com\/ko\/podcasts\/how-to-specify-a-centrifugal-compressor-for-reliability-and-lower-lifecycle-costs\/\" >\n\t\t\t\tHow to Specify a Centrifugal Compressor for Reliability and Lower Lifecycle Costs\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>When specifying a centrifugal compressor, the decisions made during the engineering phase can influence far more than equipment selection. Compressor specifications affect reliability, efficiency, project costs, installation requirements, controls architecture, lead times, and long-term operational performance.<\/p>\n\t\t<\/div>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/www.fs-elliott.com\/ko\/podcasts\/how-to-specify-a-centrifugal-compressor-for-reliability-and-lower-lifecycle-costs\/\" aria-label=\"Read more about How to Specify a Centrifugal Compressor for Reliability and Lower Lifecycle Costs\" tabindex=\"-1\" >\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8025a9f e-flex e-con-boxed e-con e-parent\" data-id=\"8025a9f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Explore FS-Elliott\u2019s approach to OEM parts, trained service personnel, customer support, and ESG initiatives in this Turbomachinery International interview from TPS 2024.<\/p>","protected":false},"author":4,"featured_media":16218,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[75],"tags":[],"class_list":["post-16217","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-videos"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FS-Elliott\u2019s Approach to Customer Support and ESG | FS-Elliott<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.fs-elliott.com\/ko\/videos\/fs-elliotts-approach-to-customer-support-and-esg\/\" \/>\n<meta property=\"og:locale\" content=\"ko_KR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FS-Elliott\u2019s Approach to Customer Support and ESG | FS-Elliott\" \/>\n<meta property=\"og:description\" content=\"Explore FS-Elliott\u2019s approach to OEM parts, trained service personnel, customer support, and ESG initiatives in this Turbomachinery International interview from TPS 2024.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.fs-elliott.com\/ko\/videos\/fs-elliotts-approach-to-customer-support-and-esg\/\" \/>\n<meta property=\"og:site_name\" content=\"FS-Elliott\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/fselliottcompany\" \/>\n<meta property=\"article:published_time\" content=\"2026-10-30T14:19:26+00:00\" \/>\n<meta property=\"article:modified_time\" 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